Volunteer Stories

By helping out during times of need or following an emergency, volunteers make a real difference in our communities. Volunteers recognise the contribution they make and the vital role they play in the response to any crisis, including the COVID-19 pandemic.

See below some examples of weVolunteer and our dedicated community recovery volunteers in action.


Jennifer's story

weVolunteer is thrilled to have placed the first volunteer with an organisation in Victoria’s new volunteer credentialing and matching portal.

Since the launch of the weVolunteer initiative four weeks ago, more than 1,500 Victorians have registered their interest by creating a volunteer worker profile. These profiles, complete with essential information such as certifications, are being used to apply for volunteer roles directly through weVolunteer. Charities and organisations looking to support Victorians during the coronavirus have advertised roles on weVolunteer, including VICRoads, VCC Emergencies Ministry & the Ballarat Foundation.

Jennifer Marshall, a Victorian resident, came across weVolunteer when searching for opportunities to volunteer in the City of Casey region. In the past, she’s participated in a number of international aid experiences as well as providing volunteer support on a local level through NGOs such as Samaritans Purse.

Throughout the Victorian lockdown due to COVID-19, Jennifer admitted she faced her own challenges with keeping a positive mindset.

“At the moment I have to be honest, I’ve struggled mentally myself and I know it’s better to give than receive, and that helping others can stop you from being so self-absorbed. I’m really lucky I work from home and that hasn’t changed so I’ve been really blessed in that, however I still needed to feel like I’m doing something.”

Like many Victorians, Jennifer has been unable to connect with social circles such as friends or her church group. She says this was a big reason why she was prompted to search for volunteer opportunities. After applying via weVolunteer and creating a volunteer profile, the VCC Emergencies Ministry shared an opportunity with Jennifer through weVolunteer that she couldn’t pass up.

“Your site (weVolunteer) was fantastic and before this I had no idea that the VCCEM even existed. I’ve done a bit of work with Samaritans Purse, this looks like a similar thing where they provide you all the training and for me it brought all of the pieces of the puzzle together. When I saw this opportunity it was really exciting, I’m really wrapped that that’s what came up.”

Jennifer is now booked in to complete her Psychological First Aid training and is looking forward to engaging with the volunteer role and other like-minded people.

weVolunteer uses MyPass as its central registration and secure credential sharing database to engage community members across Victoria with volunteering opportunities.


Muslim Women’s Council of Victoria

Muslim Women’s Council of Victoria (MWCV) is a not-for-profit organisation initially formed by Muslim Women to meet the challenges faced by multicultural community living, working and integrating into the broader community in a way that honours their cultural heritage while simultaneously enriching the broader Australian community. During Covid-19 MWCV started Friday Free meals initiative. As part of this initiative, our organisation provided around 300 to 450 free Hala cooked hot meals a week and grocery packs. Our volunteers perform their duties in Friday free meals kitchen with all their dedication and hard work. These duties include, but are not limited to, cooking meals, assisting with cooking in kitchen, dishwashing and delivering food to those in need.

We urgently needed delivery drivers for Friday Free meals kitchen, to deliver food in different areas. We needed volunteers urgently, therefore we contacted weVolunteer to find volunteers. Within less than 24 hours, they found two very dedicated delivery drivers for us. Both the volunteers have been an inseparable part of our organisation since and have made significant contribution to the work we do.

We heard of weVolunteer from Moreland food relief network one. We heard about their reliability and professionalism and decided to find our volunteers through them. MWCV has also applied for a office admiration, I am sure they will be able to help us with our request. We are extremely pleased with their services and will surely love to go back to them in future when we need more Volunteers for our future projects.

“Volunteering for MWCV has been the most rewarding experience of my life. Experiencing the kindness and passion to make a difference in people’s lives and that warmth in the Friday Free meals kitchen full of people from different cultures, was touching and inspiring. MWCV is no less than a family where people bonded even more in time of crisis.” Iqbal Bhatti- Volunteer MWCV.

Click on the play button below to find out more about the Muslim Women's Council Victoria

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